Returns & Refunds Policy

1. Eligibility for Returns
We accept returns only if the product is defective, damaged, or incorrect upon delivery. Customers must report any issues within 48 hours of receiving the order. The item must be unused, in its original packaging, and include all accessories.

2. Return Process
To request a return, customers must contact us with their order details and clear photos of the issue. Once approved, the product must be returned following the provided instructions.

3. Refunds
Since we operate on a cash-on-delivery basis, refunds are issued in the form of exchange or replacement only. We do not provide cash refunds. If a replacement is unavailable, we may offer a suitable alternative.

4. Non-Returnable Items
Certain items, such as perishable goods, personal care products, or customized items, may not be eligible for returns.

5. Changes to This Policy

We reserve the right to update or modify this policy at any time. Any changes will take effect immediately upon being published on our website.

For any return-related inquiries, please contact our support team at [email protected].